Sub-Contractors vs Simply Bamboo Installers

Here at Simply Bamboo we made a choice early in our business that we would not go down the track of using sub-contractors, we decided that all supply and installing would be done '' in house'' based on a number of reasons.

Our installers are full-time employees, work strictly for Simply Bamboo and are trained in cabinet making.
Marcus Staples the co-owner has been in the trade since 1989 and works along side our staff on site overseeing and installing our bamboo flooring.

Not to offend those sub-contractors out there who have plenty of experience in laying timber floors, however they may not have the necessary skills or attention to detail in laying our pre-finished bamboo flooring. As we only specialise in bamboo flooring, overtime with experience we have come to a level and excelled to a standard that we can stand by on all our installations, after all it is our reputation we get alot of our work from.

In our experience it has become popular amongst other competitors who sell you the flooring as supply only and then refer you to a sub-contractor to do the installation and to be paid direct.
There is nothing wrong or illegal in this practise, however if there is any installation issue after your floor has been installed and the sub-contractor has been paid, getting them to come back to site to correct it is not always the case.   We are starting to see this issue re-occur where the company who supplies the bamboo flooring only is not liable and basically say '' it is not their problem '', unless their product is faulty.
We feel that when you purchase a floor from Simply Bamboo you deal with us from start to finish.
This allows us to take the time and care in installing your floor as if it was our own and if there are any issues later you don't get the run around.

Another issue dealing with a sub-contactor is that some flooring companies pay the installer an all inclusive price including glue per m2 and in order for the installer to make a higher profit, he may use less glue which can result in problems with the floor lifting and creating hollow spots after installation.
Believe me, there is nothing worse than walking on your new floor with a constant echo and tapping.  

If it means at Simply Bamboo we have to use extra glue to install your new bamboo floor, we will do so and at no extra cost as it is important that your floor goes down properly and will withstand the test of time.